# Introduction

Welcome to the **sipgate AI Agents Help Center**. Here you will find all instructions and information you need to successfully set up and use your AI phone assistant.

The AI Agents handle incoming calls independently, respond intelligently to customer inquiries, and structure your phone workflows. This improves accessibility, relieves your team, and ensures a professional caller experience.

### Explained in 2 minutes

In this short video, you will get an overview of the most important features of the sipgate AI Agents.

{% embed url="<https://www.youtube.com/watch?v=dUgLcq1bEQQ>" %}

{% hint style="info" %}
You can find more information about sipgate products and features in the [sipgate Help Center](https://help.sipgate.de/hc/de)
{% endhint %}

**In the Help Center you will find**

* Instructions for setting up and configuring our sipgate AI Agents
* Information about tasks, behavior, and knowledge content
* Tips for everyday use as well as for follow-up on conversations
* Evaluations, statistics, and call logs
* Answers to frequently asked questions about functions, settings, and best practices

The sipgate AI Agents work like digital employees that take over recurring tasks related to incoming calls. In the individual articles, you will learn which tasks make sense, how they are configured, and how the behavior of the phone assistant can be adapted.

You can either get started directly with the quickstart or open individual topics specifically if you have a particular question.

{% hint style="info" %}
[⏱️ **Quickstart: Set up your first AI phone assistant**](/documentation/en/getting-started/quickstart-in-10-minuten.md)

Learn how to create your first **AI phone assistant** in just a few minutes.\
Your assistant automatically answers calls, recognizes callers' concerns, and responds intelligently—for example by forwarding conversations, arranging callbacks, or sending you an email.

💡 **Tip:**\
You can create multiple assistants for different teams or purposes—for example for reception, sales, or support.

➡️ [**Get started now: Set up your first AI assistant**](/documentation/en/getting-started/quickstart-in-10-minuten.md)
{% endhint %}

If anything is unclear or does not work as expected, support can help at **<support@sipgate.de>** .


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.sipgate.com/documentation/en/getting-started/readme.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.