> For the complete documentation index, see [llms.txt](https://help.sipgate.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sipgate.com/documentation/en/plans-and-costs/enterprise-tarif-leistungen-und-einfuhrungsprozess.md). # Enterprise plan: services and onboarding process ### What the Enterprise plan includes Enterprise is designed for companies that handle around 100 calls a day via AI agents. Parallel conversations are possible without limit — regardless of how many calls come in at the same time. The plan includes a dedicated contact person as well as access to the AI Solution Team: consultants specializing in conversation design, technical integration, and process integration. They set up the AI agent together with you — tailored to your systems. **Additional services:** * Structured onboarding process: demo → use case selection → pilot → go-live * Four-week optimization phase after go-live, based on real conversation data * Enterprise SLA with a dedicated Slack or MS Teams channel and guaranteed response times * 99.95% uptime * Zero data retention on request: conversations are processed, not stored * Your own voice can be cloned: upload a voice sample, we'll take care of the rest ### **The onboarding process** {% embed url="" %} **Phase 1: Demo.** We show you what sipgate AI Agents can do in your specific use case. Together, we clarify the objective, the data basis, and legal requirements such as GDPR. **Phase 2: Kick-off & Planning.** A Solution Consultant analyzes your requirements in detail: Which systems need to be connected? How should the agent respond if it cannot resolve an issue? Only once that is clarified do we move on to implementation. **Phase 3: Implementation & Go-Live.** Build knowledge base, configure playbooks, set up system integrations — CRM, helpdesk, calendar, ERP, ticketing system. Go-live is accompanied. **Phase 4: Scaling & Optimization.** After go-live, we analyze real conversation data together, automate workflows, and continuously improve conversation quality. **Phase 5: Expanded Feature Setup (optional).** If you want to make full use of all features, you can set up additional use cases in this phase: live and pre-API queries, scheduling appointments directly in the conversation, outbound campaigns. ### **Cost** Starting at €449.95 per month, including 2,500 conversation minutes. The per-minute price decreases with higher volume. Phone numbers can be added flexibly. The individual package can be [here](https://custom-plans.sipgate.ai/?_gl=1*6kw0d7*_gcl_aw*R0NMLjE3NzU3Mzg1NzYuQ2p3S0NBanduTjNPQmhBOEVpd0FmcFRZZXVwSXl5bnhfUXo1aVQwQVdOMC1CV3lVQzJ6N19oUjUxVjRWUGlvX0JDaTlBVjRZb1ZCRDlCb0N0aVlRQXZEX0J3RQ..*_gcl_au*MTM0NzA2NjU1Ny4xNzc0MzQwMDA4LjgwNjEwMzQzNS4xNzc0MzQyNjU1LjE3NzQzNDI5Mzc.) put together. **Questions about the Enterprise plan? Speak with our** [**Solution Consulting**](https://meetings-eu1.hubspot.com/vanessa-nagel/solution-consulting-website-link)**.** --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.sipgate.com/documentation/en/plans-and-costs/enterprise-tarif-leistungen-und-einfuhrungsprozess.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.