# Plans & costs

With sipgate AI Agents, you only pay for what you actually use. There is **no setup fee** and **no minimum contract term.** Billing is done **per conversation minute,** either flexibly or via **monthly minute packages**. You can find an overview of all prices on [**our website**](https://www.sipgate.ai/preise)**.**

### The three pricing models

#### **1. Enterprise: custom solutions**

For very high call volumes or multiple agents, we offer tailor-made plans. We support your use case with a project appointment and take care of all your requirements.

This includes:

* Individual minute prices
* Large allowances
* Extended support
* Special technical setups

**Suitable for:** Companies with high call volumes or complex requirements.

{% hint style="info" %}
In the enterprise context, we tailor pricing, setup and integrations individually to your use case. [**Schedule an appointment for individual enterprise requirements**](https://www.sipgate.ai/demo-buchen)**.**
{% endhint %}

<figure><img src="/files/0070e8034cd325b019a669e9814e436db9670323" alt="" width="375"><figcaption></figcaption></figure>

#### **2. Pay-as-you-go: flexible and without commitment**

You only pay for the minutes during which your agent is actually speaking.

* No base fee
* Price per minute: from €0.39
* Cancellable monthly
* No minimum purchase

**Suitable for:** Flexible usage times, a few calls per month, or for getting started and testing.

#### **3. Minute packages: cheaper for regular use**

If your agent regularly handles calls, you can save with minute packages. The larger the package, the lower the price per minute.

Available packages:

* 100 minutes – €29.95 (€0.30 per minute)
* 300 minutes – €74.95 (€0.25 per minute)
* 1,000 minutes – €199.95 (€0.20 per minute)
* 2,500 minutes – €449.95 (€0.18 per minute)
* 10,000 minutes – €1,499.95 (€0.15 per minute)

{% hint style="info" %}
**Important:** Unused minutes expire at the end of the month. You can switch or cancel packages monthly.
{% endhint %}

**Suitable for:** Practices, reception, support hotlines, or central phone numbers with predictable call volumes.

### Frequently asked questions about costs & billing

<details>

<summary><strong>How are the minutes counted?</strong></summary>

Only the time during which your agent is actively speaking is charged. Waiting times, ringing, or silence do not count.

</details>

<details>

<summary><strong>Is there a test phase?</strong></summary>

Yes, you can fully test sipgate AI Agents for 7 days after setup.

</details>

<details>

<summary><strong>Are there any hidden costs?</strong></summary>

No. There is no base fee, no setup costs, and no minimum contract term.

</details>

<details>

<summary><strong>Can I switch packages later?</strong></summary>

Yes, you can switch between pay-as-you-go and minute packages at any time or adjust the package size.

</details>

<details>

<summary><strong>How do I keep track of the costs?</strong></summary>

You can see at any time in your account how many minutes your agent has used and what costs have been incurred.

</details>

<details>

<summary><strong>Which plan is right for you?</strong></summary>

**Do you expect less than 100 minutes per month?**\
→ Start with pay-as-you-go

**Do you expect 100–10,000 minutes per month?**\
→ Choose a minute package that fits your volume

**Do you need more than 10,000 minutes or multiple agents?**\
→ Contact us for an enterprise quote

</details>


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