Plans & costs

sipgate AI Agents are available in three plans that can be canceled monthly: Medium, Large and Enterprise. Each plan includes a monthly minute allowance. Which plan is right for you depends mainly on how many calls your AI Agent receives per day.

You can test sipgate AI Agents free for 7 days.

Quick overview: Which plan is right for me?

Your expected call volume	Recommended plan	Included minutes	Price per month
1 to 10 calls per day	Medium	300 minutes	€74.95 plus VAT
10 to 50 calls per day	Large	1,000 minutes	€199.95 plus VAT
From 50 calls per day	Enterprise	from 2,500 minutes	from €449.95 plus VAT

You can find the full feature overview on our pricing page.

How does billing work?

You choose a plan with a monthly included minute allowance. You are only charged for the time during which your AI Agent has answered a call and is actively speaking with the customer.

Counts as talk time:

• The AI Agent answers the call.
• The AI Agent has a conversation with the customer.
• The AI Agent processes the request during the conversation.

Not charged:

• Ringing before the call is answered
• Missed calls
• Waiting times before the AI Agent answers the call

The plans in detail

Medium

Medium is suitable for smaller teams or companies that use their AI Agent regularly, but on a manageable scale.

Suitable for: about 1 to 10 calls per day Price: €74.95 per month plus VAT Included: 300 minutes Minute price: €0.25 per minute

Medium is often suitable for practices, law firms, or smaller offices that want support for their reception or appointment handling. The plan is also suitable for smaller support or service teams, central phone numbers with a manageable call volume, and for getting started after the trial phase when you use sipgate AI Agents productively for the first time.

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Large

Large is suitable for companies with regular to high call volumes.

Suitable for: about 10 to 50 calls per day Price: €199.95 per month plus VAT Included: 1,000 minutes Minute price: €0.20 per minute

Large is often suitable for support hotlines, central service numbers, or reception areas with several daily calls. The plan is also suitable for teams that regularly want to automate calls, and for companies that need Priority Support.

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Enterprise

Enterprise is suitable for companies with high call volumes or individual requirements.

Suitable for: from about 50 calls per day Price: from €449.95 per month plus VAT Included: from 2,500 minutes Minute price: from €0.18 per minute

Enterprise is often suitable for companies that want to use multiple AI Agents, have a high or strongly growing call volume, or require custom CRM/ERP integrations. The plan is also suitable if you want to use outbound calls, use a custom voice such as Voice Cloning, need a custom SLA or an account manager, and want ongoing optimization and consulting.

Enterprise is tailored individually to your use case.

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Frequently asked questions about costs & billing

What happens if my call volume fluctuates or I want to change plans?

If your call volume fluctuates, it's best to first choose the plan that fits your average monthly needs. The plans can be canceled monthly and adjusted month to month if your needs change.

For example, you can start with Medium and later switch to Large or Enterprise if your call volume increases or additional requirements arise.

Is there a pure pay-as-you-go option?

A pure pay-as-you-go option is not currently offered as a standard plan on the pricing page. Instead, you choose a plan that can be canceled monthly with an included minute allowance. This ensures predictable costs and a clear framework for your usage.

If your call volume is very low, very irregular or particularly individual, contact our product team. Together we will check which setup best fits your use case.

Can I test sipgate AI Agents?

Yes. Once you have configured your AI Agents through the onboarding process, the 7-day trial period starts. During this time, you can test the full product range without obligation.

Are there any hidden costs?

No. There is no base fee, no setup costs, and no minimum term.

Does sipgate AI Agents work with my existing telephony solution?

Yes. sipgate AI Agents works with all common phone systems and phone numbers, regardless of the provider. The AI Agents have their own phone numbers. You can store these as a forwarding destination in your existing telephony setup.