> For the complete documentation index, see [llms.txt](https://help.sipgate.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sipgate.com/documentation/en/plans-and-costs/tarife-and-kosten.md).

# Plans & costs

With sipgate AI Agents, you only pay for what you actually use. There is **no setup fee** and **no minimum contract term.** Billing is done **per call minute,** either flexibly or via **monthly minute packages**. An overview of all prices can be found on [**our website**](https://www.sipgate.ai/preise)**.**

### The three pricing models

#### **1. Enterprise: custom solutions**

For very high call volumes or multiple agents, we offer tailor-made plans. We support your use case with a project appointment and take care of all requirements.

This includes:

* Custom per-minute rates
* Large quotas
* Enhanced support
* Special technical setups

**Suitable for:** Companies with high call volumes or complex requirements.

{% hint style="info" %}
In the enterprise context, we tailor the plan, setup, and integrations to your use case. [**Schedule an appointment for individual enterprise requirements**](https://www.sipgate.ai/demo-buchen)**.**
{% endhint %}

<figure><img src="/files/0070e8034cd325b019a669e9814e436db9670323" alt="" width="375"><figcaption></figcaption></figure>

#### **2. Pay-as-you-go: flexible and without commitment**

Pay only for the minutes in which your agent actually speaks.

* No base fee
* Price per minute: from €0.39
* Cancelable monthly
* No minimum purchase

**Suitable for:** Flexible usage times, few calls per month, or for getting started and testing.

#### **3. Minute packages: cheaper with regular use**

If your agent regularly receives calls, you save with minute packages. The larger the package, the lower the per-minute price.

Available packages:

* 100 minutes – €29.95 (€0.30 per minute)
* 300 minutes – €74.95 (€0.25 per minute)
* 1,000 minutes – €199.95 (€0.20 per minute)
* 2,500 minutes – €449.95 (€0.18 per minute)
* 10,000 minutes – €1,499.95 (€0.15 per minute)

{% hint style="info" %}
**Important:** Unused minutes expire at the end of the month. You can change or cancel packages monthly.
{% endhint %}

**Suitable for:** Practices, reception desks, support hotlines, or central phone numbers with predictable call volumes.

### Frequently asked questions about costs & billing

<details>

<summary><strong>How are the minutes counted?</strong></summary>

Only the time during which your agent is actively speaking is billed. Waiting times, ringing, or silence are not counted.

</details>

<details>

<summary><strong>Is there a trial period?</strong></summary>

Yes, you can fully test sipgate AI Agents for 7 days after setup.

</details>

<details>

<summary><strong>Are there hidden costs?</strong></summary>

No. There is no base fee, no setup costs, and no minimum term.

</details>

<details>

<summary><strong>Can I switch packages later?</strong></summary>

Yes, you can switch between pay-as-you-go and minute packages at any time, or adjust the package size.

</details>

<details>

<summary><strong>How do I keep track of costs?</strong></summary>

You can see in your account at any time how many minutes your agent has used and what costs have been incurred.

</details>

<details>

<summary><strong>Which plan is right for you?</strong></summary>

**Do you expect less than 100 minutes per month?**\
→ Start with pay-as-you-go

**Do you expect 100-10,000 minutes per month?**\
→ Choose a minute package that matches your volume

**Do you need more than 10,000 minutes or multiple agents?**\
→ Contact us for an enterprise quote

</details>


---

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