> For the complete documentation index, see [llms.txt](https://help.sipgate.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sipgate.com/documentation/en/post-processing/e-mail-summaries.md).

# Email summaries

After each call, your agent can automatically send a **summary by email** send it. This way, you, your team, or external recipients receive the most important information without having to log in.

### **Set recipients**

You can find the settings here:

* **sipgate sona:** Agent overview → select agent → **Summaries** in the sidebar. Alternatively, drag **Summaries** it into the overview using drag and drop.
* **AI Agents:** AI Agents → select agent → **configuration** → all the way at the bottom to **Summary recipients**.

You can **add as many email addresses** as you like and edit them.

<figure><img src="https://1551117702-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXgAkjs11I2pdU4JZqXDl%2Fuploads%2F621RcpVvtbex6emyAdKI%2Femail.gif?alt=media&amp;token=b93b0273-b05c-46c2-8acf-4811f5bd3147" alt=""><figcaption></figcaption></figure>

### **What is in the email?**

**Each summary contains:**

* Phone number of the caller
* Phone number of your agent
* Time and duration of the call
* Category
* Summary of the conversation

{% hint style="info" %}
**For** [**custom playbooks**](/documentation/en/behavior/playbooks.md#eigene-playbooks)**:** Check the box **Summary** for all tasks whose details should appear in the email. Information from unchecked tasks will not be included.
{% endhint %}

<div align="left" data-with-frame="true"><figure><img src="https://1551117702-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXgAkjs11I2pdU4JZqXDl%2Fuploads%2FPgyj5eXkDk28WrZ3GDQQ%2Fimage.png?alt=media&amp;token=3d5722e3-172a-482f-ac49-0d1c55df6f57" alt="" width="375"><figcaption></figcaption></figure></div>

{% hint style="info" %}
**Note:** You can find the complete call logs with transcript and note function in the sipgate app. More on this in the article [**Summaries & Transcripts**](/documentation/en/post-processing/summaries-and-transcripts.md).
{% endhint %}

#### View complete call logs

The complete call logs with **transcript and note function** can be found in the section **Analytics**. More on this under [Summaries & Transcripts](/documentation/en/post-processing/summaries-and-transcripts.md).


---

# Agent Instructions
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## Querying This Documentation
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Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://help.sipgate.com/documentation/en/post-processing/e-mail-summaries.md?ask=<question>&goal=<user_goal>
```

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